Optimizing Employee Output
Optimizing Employee Output (OEO) is a 4-week course that will provide managers the tools, skills and processes that improve productivity of their employees, those who work remote, in-office or hybrid.
Duration: 4 weeks
Schedule: Two days per week; two hours each session
Program
Week 1
Unit 1: Overview
We will review the program, develop a clear vision for the 4-weeks ahead and deep dive on how to effectively set goals and more importantly achieve them.
1. Gap Analysis – understanding where you are and where you need to go
2. Program Overview and buy in
3. Company Values: how to leverage them
Unit 2: Goal Framework and Implementation
1. Goals Framework
a. Strategic Company Goals
b. Team Goals
c. Individual Goals
d. Establishing SMART Goals
2. Key Performance Indicators (KPIs)
a. Managing Goals vs. KPIs
3. Deep Goal-setting Implementation
a. Team Goal review
b. Individual Goal review
Week 2
Unit 3: Maximizing Productivity
Reenergize your business culture to maximize productivity and obtain higher levels of execution by developing these business agility skills:
1. Triaging: the decision making system for prioritizing
2. Problem Solving: the 4 Questions each employee should ask before engaging a Manager
3. Accountability: the glue that ties commitment to results
4. Delegation vs. Micromanaging
a. 8 Steps to Effective Delegation
b. Common Delegation Errors
5. Serving Up, Coaching Down: Mastering both sides of leadership
6. Communication Overview
a. Meetings and Frequency
b. Effective One-on-One Meetings
Week 3
Unit 4: Managing a Remote Team
Assess all important areas of your business from an operational standpoint, identify gaps and create a plan to close them.
1. Checklist for Managing Remote Employees:
a. Communication Protocols
b. Manager/Supervisor Role
c. Training
d. Policy Alignment
e. Remote Meeting Best Practices
f. Daily actions for Staff
2. Managing Hybrid Teams: On-site and Remote
Week 4
Unit 4: RECAP
Bringing it all together:
1. Tips for keeping employees engaged
2. Create a Positive Culture around Accountability by Declaring a War on Excuses
3. Reaffirm the right checkpoints needed to maintain the momentum from this class
